Picture this. You're cruising down the highway when a few tanker trucks catch your eye. Every truck gleams. Even at 65 mph, those vehicles demand attention.
Now, picture yourself as a fleet manager with an automated truck washing system that is working perfectly, and your trucks are getting pretty darn clean. But your CEO just walked through the yard and asked, "Why don't our trucks look like that tanker fleet I saw?"
You know the answer. But explaining it again gets old.
Here's what you know that others might forget: the economics of fleet washing change dramatically as your operation scales.
Many times when you’re dealing with a disappointing truck wash result, you’re not dealing with a wash system failure. Sometimes, they come from leadership not understanding the true cost of different washing processes.
The issue isn't whether you can get trucks cleaner with hand washing — it's whether your business can afford to scale that approach. You know the reality. Every washing decision is ultimately a business decision.
But this expectation gap puts you in an awkward position:
You face a fundamental business decision: optimize for appearance or optimize for profitability. Here's how you can help explain the math to your leadership:
This involves hand washing and other ways of manual washing. It often takes a minimum of 45+ minutes per truck to get a “good” result. To get a show-quality clean that looks flawless under inspection, it can easily take multiple hours.
Here is an example you can share, showing the cost: If you’re hand washing 500 trucks at $100 each, it costs $50,000 every time you want the entire fleet clean. For your large fleet, doing this monthly, that's $600,000 annually just in washing costs. And that’s before you factor in the operational downtime.
You can explain that perfect washing works when:
This is your automated, drive-through solution. Think quick cycles for regular use on a daily or weekly schedule.
Here's the business case you can make: Your trucks look clean and professional from normal viewing distances (highway, parking lots, delivery stops) while maximizing uptime and minimizing labor costs.
You can show leadership that automated washing scales in a way that is cost-effective:
Here are some insights you can share with leadership.
Small fleet (10-20 trucks): You can make the case that hand washing or hiring a contract cleaner for mobile washing makes sense. The total cost is manageable, and that little bit more you get from the appearance could justify the investment.
Medium fleet (50-100 trucks): You can show how the labor and time requirements compete with revenue-generating activities. You're dedicating significant resources to washing your midsized fleet and are likely unable to keep the entire fleet clean consistently. This can have a noticeable impact on revenue.
Large fleet (100+ trucks): You can demonstrate that perfect washing becomes operationally impossible. The labor, scheduling complexity, and downtime costs make it a business liability.
You can help leadership understand that automated washing produces excellent-looking trucks on the road, where they generate revenue.
The Smart Strategy: Optimize for Business Results, Not White-Glove Inspection Standards
For your fleet, you can show that automated maintenance washing delivers what matters most: professional appearance during nearly all customer interactions while maximizing operational efficiency.
Here's the strategic approach you can recommend:
You might consider a hybrid approach. You can combine regular automated washing with a detailed, deep clean, or hand-polishing when necessary. This allows you to maintain costs while addressing situations in which an ideal clean might be required.
Here's the key question you can pose to leadership: Does your business model require white glove, inspection-level cleanliness, or does it require practical operations with a professional appearance?
You can guide your leadership toward profitability. Automated truck washing delivers professional results efficiently and cost-effectively.
Don't let unrealistic expectations undermine your operational efficiency. You can use these economics to help leadership choose the right truck washing approach and set realistic expectations throughout your organization.